I received only one check in luggage out of the 2 which only contained shoes. I have filed the complaint but went to Canada the next day for a business trip. The horror started when we landed in New York and 300 bags did not arrive. The plane was good and had good legroom and overall temperature. ✅ Trip Verified | Worst airline experience I ever had. ![]() Overall, it was a prolonged and distressing experience and below the standard of what we would expect from Kuwait Airways. We eventually arrived in Bangkok at least 13 hours later than expected. The staff said that they would provide us with food and water during our wait, however, this took at least 7 hours to reach us. The situation was very poorly handled and the staff were, at times, intimidating towards passengers who were simply exhausted and looking for information to determine their onward travel plans. We enquired multiple times but the staff were unable to provide any helpful information about our next departure. When we landed in Kuwait Airport, we remained there for at least 10 hours without any formal information about the rescheduling of our flight. However, within 45 minutes of taking off, the captain announced technical difficulties and we returned to Kuwait Airport. The original flight was first delayed by an hour and a half. The DOT letter to Kuwait Airways is available here.Not Verified | Our original flight from Kuwait to Bangkok on August 12,2023. Kuwait Airways has been given 15 days to outline to DOT’s Aviation Enforcement Office the steps that it plans to take to come into compliance with the law. The Department notes that there is no question that a person holding a valid Israeli passport can depart the United States and enter the United Kingdom. DOT concluded that this is not a proper justification for the denial of air transportation. Gatt because of a Kuwaiti law which states, in part, that “…every natural or legal is prohibited to enter into an agreement, personally or indirectly, with entities or persons residing in Israel, or with Israeli citizenship.” Kuwait Airways states that it did not sell a ticket to Mr. should know that we will not tolerate discrimination of any kind in our skies,” Secretary Foxx continued. Any airline that wishes to operate in the U.S. ![]() Today, we are saying “no” to discrimination against Israeli citizens on flights between the U.S. I know how important protections against discrimination are, and our Department will stand firmly against it. “It is our duty to ensure that the transportation system is free of discrimination. ![]() Department of Transportation alleging unlawful discrimination. ![]() Gatt was unable to purchase a ticket and subsequently filed a complaint with the U.S. When the airline’s online booking system precluded him from selecting Israel as his passport-issuing country, Mr. The letter was in response to a complaint filed by an Israeli citizen, Eldad Gatt, after he attempted to purchase a ticket online through Kuwait Airways in 2013 from the U.S. The letter sent to Kuwait Airways reiterated to the carrier that by choosing to operate an air route between the United States and the United Kingdom, Kuwait Airways has taken advantage of the facilities and benefits of the United States and must comply with its laws forbidding unreasonable discrimination in foreign air transportation. DOT concluded that Kuwait Airways unreasonably discriminates against Israeli citizens in its ticketing practices. Kennedy International Airport (JFK) to London Heathrow Airport (LHR).Īs part of its recent investigation, U.S. WASHINGTON – The United States Department of Transportation sent a letter today to the national airline carrier of Kuwait, Kuwait Airways, finding that the company unlawfully discriminated against a passenger traveling on an Israeli passport by refusing to sell him a ticket for travel from John F.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |